Terms & Conditions

Welcome to rzanah.com, operated by Rzanah Fashion W.L.L. ("we", "us", "our"). These Terms and Conditions govern your use of our website and the purchase of products from our online store.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

1. General

  • This website is owned and operated in the Kingdom of Bahrain.

  • We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site after changes means you accept the new Terms.

2. Products & Orders

  • All products are subject to availability.

  • We reserve the right to limit the quantities of any products or services we offer.

  • We may discontinue any product at any time.

  • We strive to ensure all product descriptions, prices, and images are accurate, but errors may occur. In such cases, we reserve the right to correct any errors and cancel orders where necessary.

3. Pricing

  • All prices are in Bahraini Dinar (BHD) unless stated otherwise.

  • Prices are exclusive of customs, taxes, or import duties that may apply in the customer’s country.

  • We reserve the right to change pricing at any time.

4. Payment

  • We accept major debit and credit cards, as well as local payment gateways.

  • Payment must be made in full before dispatch of goods.

  • All payment transactions are processed through secure encrypted systems.

5. Shipping & Delivery

  • We ship to Bahrain and other GCC countries.

  • Estimated delivery timelines are provided at checkout and are not guaranteed.

  • We are not responsible for delays caused by customs or courier services.

  • Shipping costs (if any) will be calculated at checkout.

6. Returns & Exchanges

Please refer to our Return Policy, but in general:

  • Items must be returned within 7 days (Bahrain) or 14 days (GCC) from receipt.

  • Returned items must be unused, unwashed, and in original packaging with tags attached.

  • Sale, customized, or clearance items are non-returnable.

  • Return shipping fees are borne by the customer unless the item was incorrect or defective.

7. Cancellations

  • Orders may be cancelled within 6 hours of placement by emailing us at contact@rzanah.com

  • Once the order is shipped, it cannot be cancelled.

8. Intellectual Property

All content on this site – including but not limited to images, logos, designs, and text – is the property of Rzanah or its licensors. Unauthorized use is strictly prohibited.

9. User Conduct

You agree not to:

  • Misuse the website or commit fraud.

  • Attempt unauthorized access to any part of the website or its systems.

  • Upload harmful or malicious content.

10. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages related to your use of this website or our products.

  • Our maximum liability for any claim related to a product is limited to the price you paid for that product.

11. Warranties

  • Products are sold “as-is” and without warranties, unless explicitly stated.

  • Fabric textures and colors may vary slightly due to lighting and screen resolution.

12. Privacy

Your privacy is important to us. All personal data is handled in accordance with our Privacy Policy, which forms part of these Terms.

13. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Kingdom of Bahrain. Disputes shall be settled in Bahraini courts.

14. Contact Information

For any inquiries regarding these Terms, please contact:

Rzanah (Powered by GOamplify | Mega Cards Co. W.L.L)
Email: contact@rzanah.com
Manama, Kingdom of Bahrain